>> Misys EMR

Q: I forgot my password?
A: Call us. We can give you a new password. We do not keep passwords on file anywhere.

Q: How do I delete a record lock?
A: From in EMR, go to File, Setup-Maintenance, Patient record lock deletion. If the user is not you, make sure no one is working on that patient. If no one is in the patients account, first clear out the user field. Then change the workstation ID to all work stations. Next click the refresh button. This will show all of the records locked for all users on all workstations. Last, find the record lock and put a check in the box next to who has it locked and click the delete button.

Q: How do I change my default printer?
A: When you are logged into Citrix (Misys EMR Desktop),click on the start Menu, then click on settings, then click on printers. Find the printer you want to be your default. Right-click on it and then left click on set as default.

Q: How do I know what will and will not break previous functionality?
A: Click here to view information about previous.